No Heat? 24/7 Emergency Furnace Repair in Cobourg and Northumberland
If your furnace has stopped working, you are not on your own. Our local technicians answer the phone 24 hours a day, 7 days a week, including holidays and the middle of the night.
Cobourg, Port Hope, Brighton, Colborne, Grafton, Campbellford and area
Smell gas or have a carbon monoxide alarm?
Leave the house right away with everyone, including pets. Do not flip switches or use your phone inside. Once you are outside, call Enbridge Gas at 1-866-763-5427 or 911. Call us after you are safe.
What to Do Right Now
- ✓Check the thermostat. Make sure it is set to Heat and a few degrees above room temperature, and replace the batteries if the screen is blank.
- ✓Check the breaker and furnace switch. Look for a tripped breaker labelled furnace, and make sure the switch near the furnace (it looks like a light switch) is on.
- ✓Check the filter. A badly clogged filter can make a furnace overheat and shut off.
- ✓Check outside vents. High-efficiency furnaces vent through the wall. Snow or ice blocking the pipes will stop the furnace.
- ✓Note any error lights or sounds. A flashing light code helps our technician arrive with the right parts.
Still no heat? Do not keep resetting the furnace. Call us and we will take it from there. For more detail, read Furnace Not Working? 7 Checks to Try Before You Call.
Keep Your Home Safe While You Wait
Keep heat in
Close curtains and doors to rooms you are not using, and gather in one room.
Protect your pipes
Open cabinet doors under sinks on outside walls. In deep cold, let a tap drip.
Use space heaters safely
Keep them a metre away from anything that can burn, and never use a stove, oven or barbecue to heat your home.
Check on vulnerable people
Seniors, babies and anyone unwell get cold fastest. Tell us when you call so we can prioritize.
What Happens When You Call
- ✓A real person answers, day or night, and asks a few quick questions.
- ✓A licensed technician is dispatched from our Cobourg location.
- ✓We diagnose the problem, explain what we found and give you options before any work begins.
- ✓Most common repairs are done on the first visit with parts from our trucks.
Common Reasons Furnaces Stop in Winter
Dirty flame sensors, failed igniters, blocked vents, faulty pressure switches, inducer motor problems and control board failures are the most frequent causes we see. Older furnaces can also develop cracked heat exchangers, which is a safety issue that needs a professional. If your furnace is old and failing often, we will tell you honestly whether it is worth repairing. Read Repair or Replace Your Furnace? or what drives the cost of a new furnace.
Avoid the Next Emergency
Most no-heat calls can be prevented with yearly maintenance. Our furnace maintenance and service plans include priority service and discounted diagnostics.
Frequently Asked Questions
Do you really answer at night and on holidays?
Yes. Comfort Zone offers true 24-hour service, whether it is Christmas Day or 3 a.m.
Which areas do you cover for emergency calls?
Cobourg, Port Hope, Grafton, Colborne, Brighton, Campbellford and the rest of Northumberland County, plus Quinte West, Belleville and Peterborough. See our service area.
Should I turn my furnace off and on again?
One reset is fine. If it shuts off again, stop and call us. Repeated resets can make some problems worse.
Can you fix any brand?
Yes. We are a Lennox dealer, and our technicians service all major furnace brands.
Our team is ready 24/7.