Comfort Zone offers 7 customer guarantees to back our installation and performance. Rest assured, you are covered in every single aspect and are guaranteed to be fully satisfied with your purchase and service.
100% Happy Customer Guarantee
If you choose to do business with Comfort Zone, we guarantee you will be happy upon completion of our work. If for whatever reason, you are not 100% happy with our installation, product or service, we will come back and make it right. We want you to tell your friends, neighbors and family about your experience with us. That’s how we grow our business.
Utility Savings Guarantee
Many people are upgrading their product systems in hopes to reduce energy costs. We guarantee that your new system will save at least 20% on your utility bills to heat and cool your home. If after the first year, you have not received the level of savings you were quoted, we will pay you double the difference - and throw in an extra $100.
“Apples to Apples” Guarantee
We guarantee that you will not find a comparably priced system, installed properly for less money. If during your price comparison shopping, you find a company that beats our price and offers everything Comfort Zone does, we will write you a check for the difference, plus an additional $100.
365 Day Trial Guarantee
Try our system for a full 365 days. If for any reason you are not completely satisfied with our company, our system or our service, we will remove your equipment and refund 100% of your purchase price.
Equipment Replacement Guarantee
Furnace - If the heat exchange on your furnace fails within 10 years of the original installation date, Comfort Zone will replace at no charge by giving you a brand new product with a new 10-year replacement guarantee.
Air Conditioner - If the compressor in your air conditioner fails within 5 years of the original installation date, Comfort Zone will replace the unit at no cost to you and give you a new 5-year replacement guarantee.
Protect Your Home Guarantee
We respect your home as if it were our own. We use drop sheets, wear shoe coverings and we clean up after ourselves. Should we make a mistake, we will repair it to your satisfaction.
No Surprises Guarantee
We guarantee that the price you were quoted is the price that you pay. If we misquoted, the mistake is ours. You will never be surprised with your final invoice.